Refund Policy
At Zest Wear, we prioritize your satisfaction with every purchase. If, for any reason, you're not entirely satisfied with your order, we've crafted a hassle-free return and refund policy to ensure your peace of mind.
Returns and Refunds for Prepaid Orders:
We gladly accept returns within 14 days of delivery for prepaid orders made through our website. Upon receipt of the returned item, we'll initiate the refund process using the original payment method. Please allow up to 10 business days for the refunded amount to reflect in your account.
Store Credit for Cash on Delivery (COD) Orders:
For orders paid via Cash on Delivery (COD), we offer store credit equivalent to the amount paid, redeemable on future purchases. Please note, shipping charges are non-refundable for all orders.
Refunds for Promotional Deals:
Orders placed during promotional events, such as bundle offers or free gift promotions, may not be eligible for refunds. However, returns and refunds will be considered for purchased items, excluding any promotional gifts.
Refund Processing Time:
Upon receiving the returned product, our team meticulously inspects it. Eligibility for a refund will be communicated to customers via email within a reasonable timeframe. We endeavor to process refunds promptly, aiming to complete the process within 14 working days from the confirmation email date.
Yet to Receive Your Refund?
If you haven't received your refund within the specified timeframe, please bear with us as the process may require additional time. Rest assured, we'll keep you updated on the status of your refund via email notifications. For any queries or assistance, don't hesitate to reach out to our dedicated customer support team at support@zestwear.in.
By making a purchase at Zest Wear, you agree to adhere to the terms and conditions outlined in our Refund Policy. If you have any further questions or require assistance, our friendly customer support team is always here to help.
Thank you for choosing Zest Wear.